ServiceNow

Events:

  • New Change Request - Start FLO when a new change request is created
  • New Custom Record - Start FLO when there is a new record in a custom table
  • New Incident - Start FLO when there is a new incident
  • New Request - Start FLO when there is a new request
  • New Task - Start FLO when there is a new task
  • New Ticket - Start FLO when there is a new ticket
  • Updated Change Request - Start FLO when a new change request is updated
  • Updated Custom Record - Start FLO when a record in a custom table is updated
  • Updated Incident - Start FLO when an incident is updated
  • Updated Request - Start FLO when a request is updated
  • Updated Task - Start FLO when a task is updated
  • Updated Ticket - Start FLO when a ticket is updated

Actions:

  • Create Change Request - Create Change Request
  • Create Custom Record - Create a record in a custom table
  • Create Incident - Create a new incident
  • Download Attachment - Download an attachment in a table
  • HTTP Request - Make an authenticated HTTP request to the ServiceNow API
  • Read Change Request - Read change request
  • Read Company - Read a company using the system ID
  • Read Custom Record - Read a record in a custom table using the system ID
  • Read Group - Read a group using the system ID
  • Read Incident - Read an incident using the system ID
  • Read Location - Read a location using the system ID
  • Read SLA - Read an SLA using the system ID
  • Read User - Read a user using the system ID
  • Search Change Requests - Search for a change request matching certain fields
  • Search Companies - Search for one matching or all matching companies
  • Search Custom Records - Search for one or all matching records
  • Search Groups - Search for one matching or all matching groups
  • Search Incidents - Search for one matching or all matching incidents
  • Search Users - Search for a user and return the system ID
  • Update Change Request - Update a change request using the system ID
  • Update Custom Record - Update a record in a custom table using the system ID
  • Update Incident - Update an incident using the system ID
  • Upload Attachment - Upload an attachment in a table