Update an incident in ServiceNow using the system ID.

Unless otherwise indicated, field types are text.

Input Fields


  • System ID: unique identifier of the incident. The system ID can be obtained by searching for an incident with our Search Incidents card or in ServiceNow itself.

All other input fields on this card are dynamically generated based on your ServiceNow instance. The input fields will include the default fields provided by ServiceNow as well as any custom fields you’ve added.

Output Fields


  • Status Code (number): success or failure of your HTTP request. Here is a list of all status codes.