Use this card to search for a user in ServiceNow and return the system ID of that user. You can use that user’s system ID in other cards to assign them issues, read their information, and more.

Input Fields

The input fields on this card are dynamically generated based on your ServiceNow instance. The input fields will include the default fields provided by ServiceNow (First name, Last name, Email, etc.) as well as any custom fields you have added to your user table. Each search field is considered cumulative, meaning that if you enter an email and a first name, the result will be the user who matches both that email and that first name.

Output Fields

  • User
    • System ID (type): The unique system ID of the user matching the search fields