JIRA Service Desk

Events:

  • New Request - Start FLO when a build finishes
  • New Request in Queue - Start FLO when new request in queue
  • Request Updated - Start FLO when a request is updated

Actions:

  • Add Customer To Service Desk - Add one or more customers to a service desk using their username
  • Attach File To Request - Upload an Attachment
  • Create Customer - Create a new customer
  • Create Organization
  • Create Request - Create Request
  • Create or Update Organization Property - Create a new property on an organization, or update a property if it already exists
  • Delete Organization
  • Delete Organization Property - Delete a property from an organization
  • Download Attachment
  • Read All Customers
  • Read All Queues - Read a list of all of the queues in your service desk
  • Read Organization
  • Read Organization Property - Read a property from an organization
  • Read Queue Requests - Read a list of all of the requests in a queue using the queue ID
  • Read Request - Read a customer request using the issue ID or key
  • Remove Customer from Service Desk - Remove one or more customers to a service desk using their username
  • Search Customers - Search a service desk for one or more customer
  • Subscribe to Request - Subscribe to notifications about a customer request
  • Transition Request - Perform a transition on a customer request
  • Unsubscribe from Request - Unsubscribe from notifications about a customer request