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Events

  • New Request

    Start FLO when a build finishes

  • New Request in Queue

    Start FLO when new request in queue

  • Request Updated

    Start FLO when a request is updated

Actions

  • Add Customer To Service Desk

    Add one or more customers to a service desk using their username

  • Attach File To Request

    Upload an Attachment

  • Create Customer

    Create a new customer

  • Create Organization

  • Create Request

    Create Request

  • Create or Update Organization Property

    Create a new property on an organization, or update a property if it already exists

  • Delete Organization

  • Delete Organization Property

    Delete a property from an organization

  • Download Attachment

  • Read All Customers

  • Read All Queues

    Read a list of all of the queues in your service desk

  • Read Organization

  • Read Organization Property

    Read a property from an organization

  • Read Queue Requests

    Read a list of all of the requests in a queue using the queue ID

  • Read Request

    Read a customer request using the issue ID or key

  • Remove Customer from Service Desk

    Remove one or more customers to a service desk using their username

  • Search Customers

    Search a service desk for one or more customer

  • Subscribe to Request

    Subscribe to notifications about a customer request

  • Transition Request

    Perform a transition on a customer request

  • Unsubscribe from Request

    Unsubscribe from notifications about a customer request