Create a new request in Jira Service Desk.

Required fields are indicated in Red.

Options

  • Service Desk (dropdown): Choose from the list of Jira Service Desks.
  • Request Type (dropdown): Choose from the list of request types for the selected Jira Service Desk.

Input

The input fields in this card are dynamically generated based on your instance. Some of the fields are explained below:

Request

  • Summary (text): Issue summary
  • Description (text): Issue description
  • Priority (dropdown): Priority of the issue
  • Labels (list): Labels assigned to the issue
  • Due Date (date): Date when the issue is due

Custom fields * Approvers (list): List of issue approvers

Output

  • Issue ID (text): Unique identifier for the issue
  • Issue Key (text): Unique key assigned to the issue