Read Queue Requests

Read a list of all requests in a queue in Jira Service Desk using the queue ID.

Required fields are indicated in Red.

Options

• Service Desk (dropdown): Choose from the list of Jira Service Desks.

Input

Queue

• Queue ID (text): Unique identifier for the queue

Output

Queue

• Requests(list)
  • Issue ID (text): Unique identifier of the issue
  • Issue Key (text): Unique key assigned to the issue
  • Summary (text): Issue summary
  • Description (text): Issue description
  • Components (list): List of components assigned to the issue
  • Due Date (date): Date when the issue is due
  • Labels (list): Labels assigned to the issue
  • Attachment (list): Files attached to the issue
  • Request Type ID (text): Unique identifier of the requested type
  • Service Desk ID (text): Unique identifier of the service desk
  • Created Date (text): Date when the issue was created
  • Created Date ISO (text): Date when the issue was created in ISO format
  • Created Date Readable (text): Date when the issue was created in readable format
  • Created Date Unix (text): Date when the issue was created in Unix format
  • Status (text):The current status of the issue
  • Status Category (text): Category to which the issue is assigned to
  • Status Date (text): Date of the current status
  • Status Date ISO (text): Date of the current status in ISO format
  • Status Date Readable (text): Date of the current status in readble format
  • Status Date Unix (text): Date of the current status in Unix format
  • Customer ID (text): Unique identifier of the customer
  • Customer Email (text): Email of the customer
  • Customer Display Name (text): Display name of the customer
  • Customer Active? (true/false): If true, the customer is active
  • Customer Timezone (text): Timezone of the customer