Reads the information associated with an organization

Input Fields

You can read the information associated with an organization by its Organization ID or its External ID.

  • Read By
    • Organization ID (number): ID of the organization to be read
    • External ID (text): external ID of the organization to be read

Output Fields

  • Organization
    • Organization ID (number): The ID of the organization
    • Organization URL (text): The URL of the organization
    • External ID (text):  An ID that you can assign to match this organization with your own records
    • Name (text): The name of the organization
    • Created At (text): Date and time that the organization was created (ex: 2016-05-24T13:41:22Z)
    • Updated At (text): Date and time that the ticket was most recently updated
    • Domain Names (list of text): The list of domain names associated with the organization, if any
    • Details (text): Any details about the organization
    • Notes (text): Any notes about the organization
    • Group ID (number): New tickets created by users of this organization will automatically be assigned to this group ID
    • Shared tickets? (true/false): ’True’ if end-users in this organization are able to see each other’s tickets.
    • Shared comments? (true/false): ’True’ if end-users in this organization are able to see each each other’s comments on tickets.
    • Tags (list of text): A list of tags associated with this organization
  • Custom Fields
    • A dynamically generated list of any custom fields associated with the account’s organization