Attaches a file to a ticket.

Input Fields

Files can be attached to tickets by posting a comment that has an attachment.  You must supply a comment to attach a file to a ticket.

  • Attach to
    • Ticket ID (number): The ID of the ticket.
    • Comment (text): The comment to be saved to the ticket.
    • Public? (text): Determines if the comment is public or not. Can be ‘true’ or ‘false’. Defaults to ‘false’ (a comment that isn’t public is known as an ‘Internal Note’ in Zendesk.)
  • File 
    • File name (text): The name to save the file as.
    • File Content (file): The file to save to the comment.

Output Fields

  • Output
    • Attachment ID (text): The ID of the attached file.
    • Attachment URL (text): The direct link to the attachment.
    • Ticket URL (text): The link to the ticket the attachment is linked to.