Update Customer

Updates a customer in Desk.

Input Fields

  • Update by
    • Customer ID(text): The ID for the customer. Can be found by using ‘Search Customers’.
  • Customer
    • First Name (text): The customer’s first name.
    • Last Name(text): The customer’s last name.
    • Title(text): Their title.
    • Company ID(text): The ID of the company they belong to.  Can be found by using ‘Search Companies’. i.e. “99165269”.
    • Work Email(text): The customer’s email.
    • Work Phone(text): The customer’s phone.
    • Work Address(text): The customer’s work address.
  • Custom Fields
    • Custom Field 1(text): Add a custom field.
    • Custom Field 2(text): See above.

Output Field

  • There are no output fields for this card.