Search Customers

Searches for a customer in Desk using a search query.

Options

  • Search by (drop down menu): The type of thing you will search with. Choose from First Name, Last Name, Display Name, Work Email, or Work Phone.

Input Field

  • Search
    • Query (text): Should correlate to the option above; the term you are searching with.

Output Fields

  • Customer
    • Customer ID (text): The ID of the customer found.
    • Display Name (text): The customer’s display name.