Upload a file and attach it to a ticket

Input Fields

  • Attach To
    • Ticket ID (number) : Unique Identification number of the ticket that will be attached an attachment by this card. The ID could be found in the URL of the document in this format : http://< your domain>.zendesk.com/agent/tickets/< ticket ID >.
    • Comment (text) : The comment received with this file, if available.
    • Public? (true/false) : True indicates the file is public to all viewers of ticket.
  • File
    • File Name (text) : The file text name.
    • File Content (file) : The file itself.

Output Fields

  • Attachment ID (number) : The identification of the attachment.
  • Attachment URL (text) : The url of the attachment.
  • Ticket URL (text) : The ticket of the ticket that attachment attached to.