Home > Application Reference > Zendesk OAuth > Update User

Update user about change in information.

Input Fields

  • Update by
    • User ID (number): Unique Identification number of the user that will be updated by this card. The ID could be found in the URL of the document in this format : http://< your domain>.zendesk.com/agent/users/< User ID >.

Output Fields

  • User
    • Name (text): Name of user searched.
    • External ID (text): A unique id you can specify for the user.
    • Organization ID (number): Identification code of organization user is associated with.
    • Alias (text): An alias displayed to end users.
    • Verified (yes or no): If the user’s identity has been verified or not.
    • Local ID (number): The user’s language identifier.
    • Timezone (text): The user’s time zone. See Time Zone.
    • Email (text): The user’s primary email address.
    • Phone (text): The user’s primary phone number.
    • Details (text): Any details you want to store about the user, such as an address.
    • Notes (text): Any notes you want to store about the user.
    • Role (text): The user’s role. Possible values are "end-user", "agent", or "admin".
    • Custom Role ID (text): A custom role if the user is an agent on the Enterprise plan.
    • Moderator? (yes or no): Designates whether the user has forum moderation capabilities.
    • Ticket Restriction (text): Specifies which tickets the user has access to. Possible values are: "organization", "groups", "assigned", "requested", null.
    • Private Comments Only? (yes or no):true if the user can only create private comments.
    • Restricted Agent? (yes or no): If the agent has any restrictions; false for admins and unrestricted agents, true for other agents.
  • Output Fields
    • There are no output fields.