Monitor Zendesk for any update on a user that is in contact list.
Output Fields
- User
- User ID (number) : The user indentification code of the user.
- Name (text) : The text name of the user.
- Email (text) : The user’s primary email address.
- Phone (text) : The user’s primary phone number.
- Alias (text) : The user’s alias which is displayed to end-users.
- Role (text) : The role of the user. Can be “agent”, “end-user”, or “admin”.
- Locale (text) : The locale of the user.
- Locale ID (text) : The identification code of the user language.
- Time Zone (text) : The user’s timezone using tz database names. See Time Zone..
- Created At (text) : Date and time that the user was created (ex: 2016-05-24T13:41:53Z).
- Updated At (text) : Date and time that the user was most recently updated.
- Active? (true/false) : Returns ‘false’ of the user has been deleted.
- Verified? (true/false) : Returns ‘true’ if the user’s identity has been verified.
- Shared? (true/false) : Returns ‘true’ if the user is shared from another Zendesk instance.
- Shared Agent? (text) : Returns ‘true’ if the user is an agent that is shared from another Zendesk instance.
- Suspended? (text) : Returns ‘true’ if the user is currenly suspended.
- Tags (list of text) : A comma-delimited list of tags associated with the user.
- Custom Fields : A dynamically generated list of any custom fields associated with the user. More on custom Fields.