Update User

Update an existing user in your Intercom account. Users are contacts that have signed up for your service.

Input Fields

  • Update By
    • Intercom ID (string): the unique, system-generated ID for the user. NOTE: You can find a user’s Intercom ID by using the “Search User” action.
  • User
    • User ID (text): a unique identifier of the user that you define. This typically is the same ID the user has in your internal system or your CRM.
    • Email (text): the email address of the user.
    • Name (text): the full name of the user.
    • Signed Up At (timestamp): the time at which the user signed up.
    • Last Seen IP (text): the IP address from which the user last visited your application
    • Unsubscribed From Emails (dropdown): select ”true”if the user has unsubscribed from emails or “false” if they have not. NOTE: False is the default.
  • Company
    • Intercom ID (text): the unique, system-generated ID for the company associated with the user. NOTE: You can find a company’s Intercom ID by using the “Search Company” action.
    • Company ID (text): a unique identifier of the company that you define. This typically is the same ID the user has in your internal system or your CRM.
    • Name (text): the name of the company associated with the user.
  • Custom Attributes
    • Click or drop into the space provided here to create a field that will define a custom attribute on the user. NOTE: In order to write to existing custom fields within your Intercom application, type the field name to exactly match the existing attribute both in capitalization and spelling.