Update Lead

Update an existing lead in your Intercom account. Leads are those contacts that have visited your website but have not yet signed up for your service.

Input Fields

  • Update By
    • Intercom ID (string): the unique, system-generated ID for the lead. This field is required. NOTE: You can find the lead’s Intercom ID by using the “Search Lead” action.
  • Lead
    • User ID (text): a unique identifier of the user that you define. This typically is the same ID the user has in your internal system or your CRM.
    • Email (text): the email address of the lead.
    • Name (text): the full name of the lead.
    • Unsubscribed From Emails (dropdown): select ”true”if the lead has unsubscribed from emails or “false” if they have not. NOTE: False is the default.
    • Last Seen IP (text): the IP address from which the lead last visited your application.
  • Company
    • Intercom ID (string): the unique, system-generated ID of the company associated with the lead.
    • Company ID (text): the internal ID of the company that you defined when you created the company.
    • Name (text): the name of the company associated with the lead.
  • Custom Attributes
    • Click or drop into the space provided here to create a field that will define a custom attribute on the lead. NOTE: In order to write to existing custom fields within your Intercom application, type the field name to exactly match the existing attribute both in capitalization and spelling.