Connectwise Manage

Events:

  • New Service Ticket - Starts FLO when new service tickets are created.
  • New Ticket in Project - Starts FLO when a new ticket is created.
  • New Time Entry in Project - Starts FLO when a new time entry is added to a project.
  • Project Expense Updated - Starts FLO when a project expense is updated.
  • Project Updated - Starts FLO when a project is updated.
  • Service Ticket Updated - Starts FLO when a Service Ticket is updated.
  • Ticket Updated in Project - Starts FLO when an existing ticket is updated.
  • Time Entry in Project Updated - Starts FLO when a project's time entry is updated

Actions:

  • Create Ticket - Create a new ticket in a board.
  • Read Company - Read information about a company using a company ID
  • Read Contact - Read information about a contact from a contact ID
  • Read Owner - Read information about an owner using the owner’s ID (Requires high security clearence)
  • Read Ticket - Reads a ticket using the ticket number.
  • Search Companies - Searches for a Company.
  • Search Contacts - Searches for a contact.
  • Search Tickets - Searches for a ticket.
  • Update Ticket - Update an existing ticket using the ticket number.