Connectwise Manage

Events

• New Service Ticket

  Starts FLO when new service tickets are created.

• New Ticket in Project

  Starts FLO when a new ticket is created.

• New Time Entry in Project

  Starts FLO when a new time entry is added to a project.

• Project Expense Updated

  Starts FLO when a project expense is updated.

• Project Updated

  Starts FLO when a project is updated.

• Service Ticket Updated

  Starts FLO when a Service Ticket is updated.

• Ticket Updated in Project

  Starts FLO when an existing ticket is updated.

• Time Entry in Project Updated

  Starts FLO when a project's time entry is updated

Actions

• Create Ticket

  Create a new ticket in a board.

• Read Company

  Read information about a company using a company ID

• Read Contact

  Read information about a contact from a contact ID

• Read Owner

  Read information about an owner using the owner’s ID (Requires high security clearence)

• Read Ticket

  Reads a ticket using the ticket number.

• Search Companies

  Searches for a Company.

• Search Contacts

  Searches for a contact.

• Search Tickets

  Searches for a ticket.

• Update Ticket

  Update an existing ticket using the ticket number.