API Errors

In addition to the errors that can be thrown by the Designer engine, there is an entire class of errors known as “API errors”.  This is often the most common class of errors you will encounter.

These errors will propagate on connector Action and Event cards.

There are a number of reasons why you might encounter an API error, including:

  • Input to the card is invalid,
  • API outages,
  • Invalid account configuration.

When searching for the source of an API error, the error object contained within the card will provide more relevant details. Browsing the API documentation of the connector in question (e.g., Smartsheet, Salesforce, etc) will often further provide answers to any questions you may have.

Quick trick: Copy and pasting the error message (often contained within the error object, in the “message” field) into a search engine such as Google may be a shortcut in tracking down the source of the problem.